THIS IS A HYBRID POSITION IN SAN FRANCISCO
Job ID#:
36987
Title:
Business and Program Operations Manager
Duration:
11+ months
Start Date:
ASAP
Location:
San Francisco, CA - hybrid 1-2x per week
W2/C2C:
W2 Only
Job Description:
The Business and Program Operations role is for someone with critical thinking, exceptional communication skills and ability to work with senior leadership and cross functional teams.? We are looking for someone with a talent for data-driven insights, fresh ideas, is intellectually curious and has a focus on proactive strategy and planning.
What you’ll do
As a key member of the team, and the key partner to the leader of the Design & 3D categories, you will be responsible for driving critical initiatives to achieve business impact and support the growth of the Design & 3D categories .Your specific responsibilities will include:
- Leading the identification and structuring of critical initiatives by partnering with cross-functional teams to champion initiatives that drive business impact and deliver results through recommendations and insights.
- Driving to decisions and collaborating with cross-functional teams and executive-level leaders by working across the organization to influence partners and ensure alignment across teams.
- Challenging the status quo, exploring new and innovative ways to operate, identify areas for improvement, and spearhead essential changes to optimize processes.
- Monitoring overall business health through structured processes, including SLC, QBRs, OKR reviews, and release impact reviews
- Driving alignment and reporting progress to plan, tracking OKRs and metrics, dashboards, and managing change initiatives to ensure clear communication across teams.
- Overseeing budget management and financial forecasting to ensure alignment with organizational goals
- Monitoring overall business health through structured processes including QBRs, Category Reviews, category weekly team meetings, weekly GTM Squad Meetings, and other cadences through streamlining workflows to ensure processes are efficient and effective.
- Leading Strategic Planning process across the Design & 3D categories, including collaboration with PMM, PM, and other stakeholders.
- Create regular communications to senior leadership and cross-functional collaborators through a variety of mediums.
What you need to succeed
- 3-5 years of experience in strategy, operations, or consulting in SaaS or digital environments
- Preferably hold an MBA and a BS or equivalent experience
- A consistent track record of creatively solving complex business problems in a fast-paced environment
- Ability to lead complex initiatives and deliver measurable outcomes
- Strong communication and presentation skills, with the ability to present data-driven insights to both technical and non-technical audiences
- Flexibility to pivot and address ad hoc requests or shifting priorities
- High emotional intelligence, personal accountability and collaboration skills to influence and impact all levels
- Strong analytical, problem-solving and project management skills
- Ability to work under pressure and meet deadlines, while managing ambiguity and uncertainty
- Storytelling ability to simplify complex concepts into easy-to-understand ideas and communicate across written and verbal channels
DeWinter Group and Maris Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, Maris, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.
