Billing Manager
Join a cutting-edge AI software company at the forefront of enterprise intelligence as a Billing Manager, where your leadership will directly impact revenue operations during a critical growth phase. This fully remote, interim role offers a unique opportunity to take ownership of end-to-end billing processes, guide a dedicated team, and collaborate across functions to ensure seamless revenue and accounts receivable management. If you thrive in fast-paced, technically complex environments and possess strong leadership skills, this is your chance to make a significant impact.
What You’ll Own:
- Lead end-to-end billing operations for a SaaS and consumption-based product portfolio.
- Manage full accounts receivable cycle, from invoice generation to collections, maintaining optimal DSO performance.
- Serve as the primary contact for billing inquiries and resolve disputes efficiently.
- Oversee billing system administration (NetSuite, Salesforce, Tesorio) and implement process improvements.
- Collaborate with Deal Desk, Revenue Operations, and Legal to review order forms and ensure billing accuracy at contract execution.
- Monitor and report on AR aging, cash flow, and escalate issues as needed.
- Identify billing anomalies, system or process gaps, and develop temporary solutions.
Required Skills:
- 8+ years of experience in billing, AR, or revenue accounting, preferably in high-growth SaaS or tech environments.
- Deep understanding of SaaS and usage-based billing models.
- Hands-on experience with NetSuite, Salesforce, and billing platforms such as Zuora or Stripe Billing.
- Proven leadership experience, capable of guiding and developing team members.
- Strong analytical skills and proficiency with Excel; familiarity with SQL or BI tools is a plus.
- Exceptional communication skills, able to translate complex billing issues for non-finance stakeholders.
Nice to Have Skills:
- CPA or similar accounting credentials, especially with revenue recognition expertise.
- Experience with billing system migrations, pricing model transitions, or enterprise contract billing.
- Exposure to AI, developer tools, or infrastructure software companies.
- Support experience at a high-growth inflection point.
Preferred Education & Experience:
- Bachelor’s degree in accounting, finance, or related field.
- 8+ years of relevant experience in billing, AR, or revenue operations, ideally in SaaS or high-tech firms.
Additional Requirements:
- Must have hands-on experience with NetSuite.
- Ability to operate independently in a remote, fast-moving environment.
- Start as soon as possible to backfill a critical leadership role.
This dynamic opportunity allows you to apply your billing expertise while shaping revenue operations at a market-leading AI company.
