Candidate Experience Coordinator
Overview
Help shape a seamless, thoughtful, and candidate-centered hiring experience as a Candidate Experience Coordinator . In this role, you’ll own the end-to-end interview experience for assigned candidates, serving as a trusted point of contact from the initial interview request through completion of the hiring process.
You’ll coordinate complex interview schedules across multiple time zones, support onsite experiences, partner closely with recruiters and hiring teams, and proactively resolve logistical challenges before they affect candidates. Beyond coordination, you’ll contribute to the continued evolution of the Candidate Experience function by identifying process improvements, strengthening communication standards, and using candidate feedback and operational insights to create a more effective recruiting journey.
This is a 6-month contract position with potential for conversion , offering the opportunity to make a meaningful impact within a growing, candidate-focused recruiting organization.
Required Skills
- Bachelor’s degree.
- At least 2 years of experience in Recruiting Coordination, Candidate Experience, or Talent Acquisition Operations.
- Proven ability to manage complex interview scheduling and competing priorities.
- Experience working with Applicant Tracking Systems (ATS).
- Experience using interview scheduling platforms.
- Strong organizational, time management, and prioritization skills.
- Excellent written and verbal communication skills in English.
- Ability to work independently, solve problems proactively, and exercise sound judgment.
- High attention to detail and a strong commitment to delivering an exceptional candidate experience.
- Proficiency with Microsoft Outlook and Microsoft Office applications.
- Ability to handle sensitive candidate and business information with professionalism, discretion, and confidentiality.
- Flexibility to support scheduling across multiple time zones and business needs, including occasional early morning or late afternoon/evening meetings.
Nice to Have Skills
- Experience with GoodTime or a comparable interview scheduling platform.
- Experience with Ashby or a similar Applicant Tracking System.
- Background supporting high-volume, technical, executive, or complex hiring environments.
- Experience coordinating onsite interviews or other high-touch candidate experiences.
- Experience contributing to recruiting operations, process improvement, or organizational transformation initiatives.
- Experience using candidate feedback, service metrics, or operational data to recommend improvements.
- Interest in building a long-term career in Candidate Experience or Talent Acquisition Operations.
Key Responsibilities
- Own the end-to-end interview experience for assigned candidates.
- Serve as the primary point of contact for candidates, providing timely communication and support throughout the interview process.
- Coordinate multi-round interviews, executive interviews, panel interviews, and schedules involving multiple time zones.
- Partner with recruiters, hiring managers, interviewers, and business partners to ensure a seamless candidate experience.
- Anticipate and proactively resolve scheduling and logistics challenges.
- Coordinate onsite interviews, including candidate arrivals, interviewer readiness, interview transitions, and real-time troubleshooting.
- Maintain accurate candidate and scheduling information within ATS and interview scheduling platforms.
- Identify opportunities to improve workflows, templates, communication standards, and candidate touchpoints.
- Leverage candidate feedback and operational insights to recommend process improvements.
- Share best practices and support the continued development of a candidate-centered recruiting coordination function.
- Build strong working relationships with recruiting and hiring teams while maintaining discretion and confidentiality.
Preferred Education and Experience
- Bachelor’s degree required.
- Two or more years of experience in recruiting coordination, candidate experience, or talent acquisition operations preferred.
- Experience supporting complex scheduling, high-volume recruiting, technical hiring, executive hiring, or onsite interview programs is beneficial.
Other Requirements
- Work arrangement: Hybrid in Durham, NC, with onsite work required three days per week.
- Schedule: Must be flexible to support candidates and interview teams across multiple time zones, including occasional early morning or late afternoon/evening meetings.
- Employment type: W-2 contract position.
- Duration: Six-month contract with potential for conversion.
- Start: ASAP.
