Job ID#:
37029
Title:
CPQ Business Analyst
Duration:
1 year
Start Date:
ASAP
Location:
Lehi, UT (Hybrid Tuesday, Wednesday, Thursday)
W2/C2C:
W2 Only
Job Description:
As a Business Operations Analyst, you'll have the opportunity to collaborate with cross-functional teams, optimize workflows, and drive efficiencies that directly impact our enterprise Digital Media quote to contract operations.
What you'll Do
- Work with Operational teams, Product Business Units, Pricing Strategy teams, to support and operationalize the Go-To-Market offers
- Coordinate, review, and assist in delivery of product and process-specific training related to the Enterprise Go-To-Market offers
- Build and maintain approval and process documentation related to our Enterprise offerings
- Communicate Go-To-Market changes, process changes, and or system changes to global operational and approval teams that would impact deals they support
- Actively participate in projects within Pricing and Revenue Operations and advocate for continuous improvement in the quote-to-cash processes
- Serve as the first point of contact for team members encountering issues or seeking guidance related to quote-to-contract processes in Salesforce and Microsoft Dynamics.
- Investigate reported issues, troubleshoot system errors, and provide timely resolutions or escalate to appropriate teams for further assistance.
- Maintain documentation of common issues, resolutions, and user guides to facilitate self-service support and knowledge sharing within the team.
- Assist in system administration tasks such as user management, permission setting, and configuration updates.
- Outstanding communication skills, able to articulate challenges and help inform decisions to relevant collaborators
- Proven ability to identify problems, propose solutions, and drive projects to completion in a fast-paced environment.
- Meticulous attention to detail and a commitment to delivering high-quality work with a focus on accuracy and precision.
- 3+ years of experience as a business process analyst or similar role, with a strong understanding of quote to contract operations, Salesforce and/or Microsoft Dynamics
- Experience with Wiki, Workfront and JIRA or equivalent bug management software
- Ability to adapt to changing priorities and thrive in a dynamic, rapidly evolving environment.
- Bachelors in Finance, Business Administration, Operations, or other related areas; and/or industry-specific experience (3-5 years)
DeWinter Group and Maris Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, Maris, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.
