Fleet Support Engineer
Overview
Support the operational uptime and reliability of an advanced vehicle fleet as a Fleet Support Engineer on the Base Operations team. This role serves as a technical point of contact for real-time fleet escalations, using electrical and software systems expertise, detailed log analysis, and cross-functional collaboration to identify issues and drive lasting solutions.
You will investigate complex vehicle faults, support hardware bring-up and validation, improve diagnostic processes, and develop troubleshooting resources that enable technicians and operations teams to resolve issues efficiently. This is an opportunity to make a direct impact on fleet performance, reliability, and continuous improvement in a fast-paced operational environment.
Required Skills
- 2–4 years of relevant experience in transportation, aerospace, autonomous vehicles, or a related technical field
- Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related discipline
- Experience working with low- and high-voltage circuits
- Knowledge of Unified Diagnostic Services (UDS) and safe troubleshooting practices
- Understanding of hardware and software system architecture and communications in an operations environment
- Ability to conduct comprehensive log reviews and perform root cause analysis
- Ability to understand vehicle-level issues and identify resolutions at the individual component level
- Proficiency reading schematics, electrical diagrams, connector end views, and pinouts
- Strong documentation and technical communication skills
- Ability to build effective relationships and collaborate across engineering, operations, and technician teams
- Self-directed approach with the ability to respond effectively to real-time escalations
Nice to Have Skills
- Experience with electric vehicle technology
- Experience remotely supporting vehicle troubleshooting
- Knowledge of vehicle systems and diagnostic tools
- Experience with Linux and Python-based systems for fleet-level data processing
- Experience working with software that interfaces with hardware
- Familiarity with networking, TCP, and socket programming
- Experience developing troubleshooting guides, diagnostic procedures, or technical documentation
- Experience identifying fleet data trends and implementing countermeasures to prevent recurring issues
Preferred Education and Experience
- Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related technical field
- 2–4 years of hands-on experience in transportation, aerospace, autonomous vehicles, automotive technology, or a comparable engineering environment
Other Requirements
- Onsite position in Las Vegas, CA
- W2 employment only
- Availability to work night and weekend shifts as needed, with advance notice
- Occasional travel within the U.S. to support operational locations
- Ability to safely work with vehicle electrical systems and related hardware
- Six-month assignment with an ASAP start date
