Fleet Support Engineer
Overview
Support the operational uptime and reliability of an advanced vehicle fleet as a Fleet Support Engineer on the Base Operations team. In this hands-on, onsite role, you’ll serve as a technical expert and primary point of contact for real-time fleet escalations, using log analysis, hardware validation, diagnostic procedures, and cross-functional collaboration to identify issues and drive lasting solutions. Your work will directly improve vehicle performance, troubleshooting efficiency, and fleet-wide reliability.
Required Skills
- 2–4 years of relevant experience in transportation, aerospace, autonomous vehicles, or a related technical environment
- Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field
- Experience with low- and high-voltage circuits and safe troubleshooting practices
- Knowledge of Unified Diagnostic Services (UDS)
- Understanding of hardware and software system architecture and vehicle communications
- Ability to perform root cause analysis through comprehensive log and fleet data review
- Ability to understand schematics, electrical diagrams, connector end views, and pinouts
- Ability to troubleshoot high-level vehicle functions and identify resolution paths at the component level
- Strong technical documentation and communication skills
- Ability to build relationships and collaborate effectively across engineering, operations, and design teams
- Self-starter with a holistic, solutions-oriented approach to problem-solving
Nice-to-Have Skills
- Experience with electric vehicle technology
- Experience remotely supporting vehicle troubleshooting
- Knowledge of vehicle systems and diagnostic tools
- Experience with Linux and Python-based systems for fleet-level data processing
- Experience working with software that interfaces with hardware
- Familiarity with networking, TCP, and socket programming
- Experience developing diagnostic procedures, troubleshooting guides, or fleet-wide countermeasures
Preferred Education and Experience
- Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related discipline
- 2–4 years of professional experience in transportation, aerospace, autonomous vehicles, electric vehicles, or comparable technical operations
- Experience supporting complex hardware and software systems in an operational environment
Other Requirements
- This is an onsite position in Foster City, California .
- Availability to work night and weekend shifts as needed, with advance notice.
- Willingness to travel occasionally within the United States to support operational locations.
- W2 employment only.
- Ability to support a six-month assignment with an ASAP start.
