We are looking for a detail-focused and experienced Senior Cash Applications Specialist to join our Finance team. This position plays a vital role in the accurate and timely processing of incoming payments, supporting billing and receivables functions, and ensuring financial data integrity. The ideal candidate will possess a solid background in complex billing environments, strong analytical capabilities, and a proactive approach to resolving issues.
Key Responsibilities-
Apply payments (including checks, wires, ACH, and credit cards) to customer accounts and outstanding balances using enterprise financial systems.
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Investigate and resolve unapplied or misapplied payments by working closely with internal stakeholders and external contacts.
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Track and reconcile trust-related or escrow account transactions in compliance with internal policies and applicable regulations.
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Coordinate with billing and collections teams to maintain accurate customer account status and payment records.
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Support month-end and year-end close processes by ensuring all payment data is current and properly recorded.
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Identify areas for improvement in cash application procedures and contribute to workflow enhancements.
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Provide guidance and training to junior team members, serving as a resource for best practices and technical questions.
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At least 5 years of experience owning the cash application or accounts receivable processes, preferably in a complex or high-volume environment.
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Proficiency with financial software systems and electronic billing tools.
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Familiarity with structured billing procedures, client account arrangements, and compliance standards.
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Skilled in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
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Strong problem-solving skills and a high degree of ownership over responsibilities.
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Comfortable communicating across multiple departments and levels of leadership.
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Works well in a team environment, especially in distributed or multi-location teams.
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Exceptional attention to detail and follow-through.
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Excellent time management, organizational, and communication skills.
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Self-motivated, adaptable, and focused on achieving results collaboratively.
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