Procurement Operations Specialist
Overview
Support efficient, accurate purchasing operations as a Procurement Operations Specialist on a collaborative supply chain team. In this contract role, you’ll manage procurement requests, resolve ticket-based inquiries, coordinate purchasing and supplier follow-up, and help maintain organized documentation and workflows. You’ll also contribute to the practical adoption of approved AI tools by testing use cases, documenting processes, and helping colleagues identify opportunities to improve efficiency.
This is a 3–4 month hybrid contract position with an anticipated start date of December 1 . The role is available in Austen, TX, or Waltham, MA , with three days onsite each week, Tuesday through Thursday. Waltham-based employees will work Eastern Time hours.
Required Skills
- Professional experience in procurement operations or a related purchasing function
- Experience managing procurement requests, tickets, or service queues
- Knowledge of purchase orders, supplier coordination, invoice follow-up, and routine purchasing processes
- Ability to support contract reviews and related procurement documentation
- Strong organizational skills with excellent attention to detail
- Responsive, accurate, and dependable approach to managing requests and deadlines
- Experience using AI tools or supporting practical AI adoption in a business environment
- Ability to maintain clear documentation and organized handoffs
- Strong written and verbal communication skills
- Comfort working independently while collaborating with a small team
Nice-to-Have Skills
- Experience with Freshworks or a similar ticketing platform
- Experience with Coupa or another procurement management system
- Familiarity with ChatGPT and/or Claude
- Experience testing AI use cases, documenting workflows, or supporting the adoption of approved AI tools
- SaaS industry experience
- Experience managing procurement or shared-services ticket queues
Preferred Education and Experience
- Relevant procurement, supply chain, business, or operations experience
- Experience in procurement operations, purchasing, supplier management, or a related discipline
- No specific degree requirement is provided for this role
Other Requirements
- Contract duration of approximately 3–4 months
- Hybrid schedule with three days onsite each week, Tuesday through Thursday
- Work location must be Austen, TX, or Waltham, MA
- Waltham-based employees must be available to work Eastern Time hours
- Standard work schedule of 40 hours per week
- Successful completion of required background screening and drug screening
