Program Manager – Manufacturing Systems & Processes
Overview
Lead high-impact programs that strengthen the systems, processes, and operational foundations supporting modern manufacturing. This role will drive enterprise systems implementation, integration, process improvement, and organizational adoption across manufacturing operations. Working closely with Manufacturing Operations, Safety, HR, IT, Business Applications, and external vendors, you will translate complex operational needs into scalable solutions that improve efficiency, consistency, data quality, compliance, and visibility.
The ideal candidate combines strong program leadership with hands-on experience in enterprise systems, business process transformation, cross-functional coordination, and measurable operational improvement.
Required Skills
- 8+ years of program or project management experience, including 5+ years leading complex, cross-functional enterprise systems implementations, business transformation initiatives, or comparable programs
- Demonstrated experience implementing, integrating, or improving enterprise business systems
- Ability to translate business requirements into actionable implementation plans and measurable outcomes
- Experience in one or more of the following areas:
- Workforce Management (WFM)
- Human Resources Information Systems (HRIS)
- Learning Management Systems (LMS)
- Environment, Health and Safety (EHS)
- Time and attendance
- Enterprise Resource Planning (ERP)
- Comparable enterprise applications
- Strong understanding of business processes and systems, including:
- Requirements definition
- Process design
- System dependencies
- Integrations and data flows
- Reporting
- Data quality
- Experience leading programs from current-state assessment and requirements gathering through solution design, implementation, deployment, and post-launch stabilization
- Proven ability to lead cross-functional stakeholders, technical teams, implementation partners, and vendors
- Strong experience managing scope, schedules, resources, dependencies, risks, issues, decisions, and status reporting
- Ability to resolve competing priorities and drive decisions in ambiguous environments
- Experience supporting change management through stakeholder engagement, communications, training, deployment readiness, and post-launch support
- Strong communication, organizational, analytical, and execution skills
- Ability to manage multiple priorities while communicating effectively with operational teams and senior leadership
Nice to Have Skills
- Experience supporting manufacturing, industrial operations, logistics, or other frontline, shift-based workforces
- Exposure to multiple workforce or safety platforms, such as Workday, Beeline, VNDLY, UKG, SAP, Docebo, or comparable systems
- Experience coordinating system integrations, APIs, data migration, identity and access management, or enterprise reporting
- Familiarity with Lean methodologies, business process reengineering, and continuous improvement
- Experience managing multi-system implementations or a portfolio of interconnected enterprise applications
- Experience defining operational KPIs and using data to evaluate program effectiveness and business outcomes
- Experience scaling enterprise systems and standardized processes in a rapidly growing operational environment
- PMP, CSM, SAFe, or equivalent program management certification
Preferred Education and Experience
- Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related field, or equivalent practical experience
- 8+ years of program or project management experience
- 5+ years of experience leading complex enterprise systems implementations, business transformation initiatives, or comparable programs
- Experience delivering systems and process improvements that support manufacturing operations or other complex operational environments
Key Responsibilities
- Lead end-to-end systems programs across Safety, Workforce Management, Quality Management, Learning Management, Asset Management, and related manufacturing operations systems
- Assess current-state workflows, gather requirements, identify gaps and inefficiencies, and define future-state processes
- Partner with Manufacturing Operations, Safety, HR, IT, Business Applications, and external vendors to align requirements, priorities, and implementation plans
- Coordinate system integrations and data flows supporting training, hiring, onboarding, scheduling, time and attendance, safety, and operational reporting
- Partner with technical teams to address system dependencies, data quality, integration needs, and reporting requirements
- Establish and maintain program governance, including scope, schedules, resources, risks, issues, decisions, dependencies, and stakeholder communications
- Drive change management and organizational adoption through communications, training, deployment readiness, and post-launch support
- Measure system adoption, process compliance, operational impact, and business outcomes
- Manage vendor commitments, implementation deliverables, and continuous improvement activities
- Identify opportunities to improve system effectiveness, process standardization, data quality, operational visibility, and scalability
Other Requirements
- Work arrangement: Hybrid
- Location: Foster City, CA
- Engagement: W2 only
- Expected duration: 1 year
- Ability to collaborate effectively with onsite and cross-functional operational teams
- No travel or additional certification requirements were provided for this position
Success in This Role
- Successful delivery of prioritized manufacturing systems and process improvement programs
- Clear ownership of requirements, dependencies, risks, decisions, and cross-functional commitments
- Improved integration and consistency across training, hiring, scheduling, timekeeping, safety, and related operational workflows
- Increased system adoption, data quality, operational visibility, and process compliance
- Measurable improvements in process efficiency and effectiveness through scalable systems and standardized workflows supporting manufacturing growth
