Senior Analyst, Renewals & Revenue Operations Analytics
Overview
Drive the data, models, and insights that support critical renewal decisions in this hands-on Senior Analyst contract role. You’ll build and maintain the Available to Renew (ATR) model for FY’27, support a weekly renewal forecasting process, and partner with Renewals, Customer Success, Sales, and Finance leaders to improve forecast accuracy and data integrity.
This role is ideal for a technically strong business intelligence or analytics professional who understands data warehouses, business systems, and recurring forecasting workflows. You’ll work closely with account owners and business leaders to ensure reporting reflects real-world account activity, while turning complex data into clear, leadership-ready analysis.
Required Skills
- At least five years of experience in Renewals Operations, Revenue Operations, Sales Operations, business intelligence, or a similar go-to-market analytics function.
- Experience owning or building a recurring forecasting process.
- Deep knowledge of Salesforce and Snowflake, particularly as they relate to renewal opportunities, quoting, and record linking.
- Ability to identify and resolve data issues, including linking gaps, debooks, amendments, and unlinked renewal data.
- Working fluency with Google Colab or a comparable notebook-based scripting environment; Python experience is preferred.
- Experience maintaining and troubleshooting analytics workflows using tools such as Alteryx.
- Strong Excel and Google Sheets modeling skills.
- Ability to build, test, validate, maintain, and document forecasting models and workflows.
- Strong written communication skills, including the ability to explain forecast movement and account-level changes in concise narratives for senior leaders.
- Comfort working within a weekly forecasting cadence and delivering accurate inputs despite imperfect or changing data.
- Ability to work independently with limited ramp time, prioritize competing requests, and document work thoroughly.
Nice to Have Skills
- Direct experience building or maintaining an Available to Renew model or a comparable renewal-tracking model.
- Experience supporting a SaaS or education technology renewals organization.
- Background in renewals analytics, sales operations, or revenue operations.
- Experience working in a matrixed organization.
- Experience supporting renewal-save initiatives or at-risk account analysis.
- Familiarity with Salesforce corrections, forecast walks, week-over-week dashboards, and leadership forecasting tools.
Preferred Education and Experience
- The available job information does not specify a preferred educational background.
- Five or more years of relevant experience in renewals operations, revenue operations, sales operations, business intelligence, or a comparable analytics role is preferred.
Other Requirements
- Work arrangement: Fully remote; candidates may work from any time zone.
- Engagement: Contract role initially planned for three months, with a strong possibility of extension beyond one year.
- Ability to collaborate effectively with Renewals, Customer Success, Sales, Finance, and Revenue Operations stakeholders.
- Ability to support a weekly forecast process, respond to ad hoc analytical requests, and provide timely, accurate deliverables.
- Strong documentation skills to ensure models, workflows, and institutional knowledge can be transitioned effectively.
