Senior Operations and Program Manager
Overview
Join a dynamic Executive Operations, Employee Communications, and Engagement team as a Senior Operations and Program Manager. In this high-impact role, you will serve as the operational right hand to the Director, helping drive planning, budgeting, reporting, team programs, and cross-functional initiatives forward.
You will partner closely with teams including People Experience, Finance, Creative Lab, and Legal to create structure across complex workstreams, improve operational rhythms, and ensure priorities remain on track. This position is ideal for an experienced operations or program leader who exercises sound judgment with confidential information, moves quickly, works independently, and thrives in a fast-paced environment.
As a flexible resource across employee communications and engagement, you may also support initiatives involving wellness, internal events, employer branding, employee recognition, company-wide communications, and employee engagement programs.
Required Skills
- 7+ years of experience in business operations, chief of staff, program management, consulting, or a related role
- Hands-on budget ownership, including monthly closeouts, forecasting, finance planning cycles, and year-end actuals
- Experience supporting senior leaders in a chief of staff or executive partner capacity
- Strong judgment and discretion when handling confidential information
- Excellent project management skills, including developing project plans, tracking progress, managing deadlines, and coordinating multiple concurrent workstreams
- Excellent written, verbal, and presentation skills
- Meticulous attention to detail and strong organizational abilities
- Strong bias for action and the ability to ramp quickly, work independently, and unblock cross-functional challenges
- Proficiency with spreadsheets and Google Workspace
- Experience with project management tools such as Asana
- Ability to build strong relationships with cross-functional partners and stakeholders at all levels
- Positive, adaptable, and proactive approach to evolving priorities
Nice to Have Skills
- Experience in internal communications, employee engagement, or People programs
- Experience writing communications playbooks or executive communications
- Experience managing vendor relationships and working with procurement systems
- Experience rolling out new tools, processes, or ways of working
- Familiarity with AI tools, adoption programs, and change management principles
- Experience supporting company-wide events, including all-hands meetings
- Experience developing workflows, templates, and review processes for complex cross-functional initiatives
Preferred Education and Experience
- Bachelor’s degree or equivalent professional experience
- Experience in a fast-paced technology company
- Background supporting executive operations, employee communications, employee engagement, or related organizational programs
Other Requirements
- Hybrid/onsite position based in Foster City, California
- W2 employment
- 12-month planned leave coverage assignment
- Ability to manage confidential information with professionalism and discretion
- Ability to support ad hoc operational projects and respond effectively to urgent or emerging business needs
- Availability to begin as soon as possible
