Sr. Payroll Analyst — Global Payroll Operations | 100% Remote
Overview
Make a meaningful impact on global payroll operations as a Sr. Payroll Analyst supporting reliable, compliant, and scalable payroll processes across multiple countries. In this role, you’ll partner with Payroll, HR, Finance, People Technology, regional teams, and external providers to troubleshoot complex issues, support payroll systems and integrations, contribute to cross-functional projects, and drive continuous process improvement.
The ideal candidate is a self-directed, analytical payroll professional who can quickly understand unfamiliar issues, investigate root causes, manage workstreams with minimal direction, and communicate practical recommendations. This opportunity is well suited for someone who is comfortable working across systems, vendors, regions, and time zones while helping advance global payroll operations.
Key Responsibilities
- Research payroll-related issues, identify root causes, coordinate with appropriate partners, and track issues through resolution.
- Support payroll projects and process-improvement initiatives, including requirements gathering, documentation, testing, implementation, and post-launch support.
- Assist with Workday payroll-related configuration, business process updates, testing, troubleshooting, and coordination with People Technology partners.
- Partner with CloudPay, ADP, and other payroll providers to investigate issues, validate outputs, track action items, and support service delivery.
- Maintain accurate payroll documentation, process maps, standard operating procedures, controls, and issue logs.
- Analyze payroll data, system outputs, and trends to identify discrepancies, risks, control gaps, and opportunities to improve accuracy and efficiency.
- Support payroll integrations and data flows between Workday, payroll providers, time systems, HR systems, and Finance systems.
- Assist with compliance, audit, and control activities by preparing reports, gathering evidence, and coordinating responses.
- Collaborate with regional payroll partners and stakeholders to support consistent global processes while accounting for local requirements.
- Participate in vendor governance activities, including service reviews, issue tracking, escalation follow-up, and performance reporting.
- Communicate project status, risks, dependencies, and decisions clearly to stakeholders and leadership.
- Provide global payroll coverage as business needs require.
Required Skills and Qualifications
- At least 2 years of experience in payroll, payroll operations, HR operations, Finance operations, or a related analytical function.
- Experience supporting payroll processes in a global or multi-country environment.
- Experience with Workday Payroll or CloudPay is required .
- Experience with Workday, including exposure to configuration, business processes, reporting, or testing.
- Experience working with a managed payroll provider such as CloudPay or ADP.
- Working knowledge of payroll systems, payroll providers, data interfaces, and payroll controls.
- Proficiency with Google Suite.
- Strong analytical, organizational, and problem-solving skills.
- Exceptional attention to detail and commitment to payroll accuracy.
- Ability to ramp quickly, work independently with minimal direction, manage multiple priorities, meet deadlines, and follow work through to completion.
- Demonstrated curiosity and initiative to investigate issues, identify root causes, and pursue solutions.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Ability to collaborate across regions, functions, and time zones.
Nice-to-Have Skills
- Experience supporting payroll implementations, migrations, system enhancements, or other cross-functional projects.
- Experience with payroll or HR system configuration, integrations, testing, or release management.
- Knowledge of OneSource Virtual (OSV) or similar payroll service and vendor environments.
- Experience with payroll reporting, reconciliations, audit support, and internal controls.
- Familiarity with global payroll compliance concepts and country-specific payroll requirements.
- Experience using Excel, Google Sheets, Google Apps Script, or business intelligence platforms for data analysis and process automation.
- Payroll certification or progress toward a relevant professional certification.
Preferred Education and Experience
- Bachelor’s degree in Accounting, Finance, Human Resources, Business, or a related field; equivalent practical experience may be considered.
- Experience supporting multi-country payroll operations and third-party payroll relationships.
- Experience working in a fast-paced environment requiring sound judgment, independent ownership, and cross-functional collaboration.
Other Requirements
- This is a 100% remote position .
- The engagement is expected to last 6+ months .
- Ability to operate autonomously, prioritize effectively, and take ownership of assigned workstreams.
- Flexibility to provide global payroll support, including coverage for international regions, as business needs require.
