Job ID#:
37479
Title:
Strategy & Operations Associate
Duration:
5+ months
Start Date:
ASAP
Location:
Remote (EST Hours)
W2/C2C:
W2 Only
Top Required Skills:
- 2-3 years of work experience in operations role (IT, Tech, Consulting, Business Solutions/Analyst)
Job Description:
This person will be tasked with transforming (via automation and AI tools) core operating processes for the Partner Integration team.
Their key goals will be to (a) eliminate manual processes and/or (b) significantly reduce the number of manual steps/time spent by technical account managers.
Key types of processes to be addressed:
- Tracking implementation timelines/statuses
- Creating knowledge bases to train LLMs
- Building dynamic tracking of current accounts & how they are leveraging products and services
Skillsets Desired:
- Operational Proven track record of enhancing process flows via automated solutions
- Experience in project and/or program management
- Proven success working in cross-functional product, engineering, technical and operations teams
Technical Software experience:
- Platforms like JIRA, tableau/sigma (or similar dashboarding system), salesforce, confluence, asana
- AI tooling experience: ChatGPT, Google Gemini/Scripts, Cursor Hands-on working SQL experience to troubleshoot and self-serve data investigation
- Proficient in Google Sheets/Excel System integration experience preferred (API, ETL) General
- Excellent written and verbal communication skills Bachelor’s degree required
DeWinter Group and Maris Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, Maris, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.
