Title:
Client Services Engineer
Job Type: Contract
Contract Length: 6 months
Pay Range: $40-45/hr
Start Date: ASAP
Location: Onsite - Foster City, CA
About the Opportunity:
Our client, a leader in Technology, is looking for a skilled Client Services Engineer to join their team for a 6 months engagement. This project involves providing employee-facing technical services, troubleshooting issues, increasing efficiency, and improving user experience across the organization. This is a high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly.
Key Responsibilities & Deliverables:
This role is focused on the successful completion of specific tasks and deliverables. Your responsibilities will include:
We are looking for someone with a proven track record of successful contract engagements. The ideal candidate will have:
#LI-LG1
Job Type: Contract
Contract Length: 6 months
Pay Range: $40-45/hr
Start Date: ASAP
Location: Onsite - Foster City, CA
About the Opportunity:
Our client, a leader in Technology, is looking for a skilled Client Services Engineer to join their team for a 6 months engagement. This project involves providing employee-facing technical services, troubleshooting issues, increasing efficiency, and improving user experience across the organization. This is a high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly.
Key Responsibilities & Deliverables:
This role is focused on the successful completion of specific tasks and deliverables. Your responsibilities will include:
- Providing technical support for all end user technology services via ServiceNow and Slack.
- Researching, installing/implementing, and upgrading internal systems and SaaS platforms.
- Supporting conference room systems, printers, digital signage, and other office equipment.
- Working cross-collaboratively on client-side projects to improve security, increase efficiency, or improve user experience.
- Creating and maintaining documentation for internal team processes and user-facing support articles.
We are looking for someone with a proven track record of successful contract engagements. The ideal candidate will have:
- 3+ years of experience in a similar IT Support / Admin role.
- Deep expertise in multi-OS enterprise environments (Windows 10, Ubuntu, Chrome OS, macOS) and Google Workspace administration and troubleshooting. This isn't a learning role—you need to be a subject matter expert.
- Demonstrated ability to work autonomously and manage your own time effectively to meet project goals, leveraging strong critical thinking, problem-solving, and prioritization skills.
- Experience with Active Directory account administration, configuring/troubleshooting Single-Sign on (Azure, Okta, Ping, etc.), and a solid understanding of basic networking concepts (VPN, DHCP, DNS, etc.).
- Strong communication skills to provide clear and concise status updates and support for end-users, along with familiarity with ticketing and documentation tools like ServiceNow, Jira, or Confluence.
#LI-LG1
