Job Type: Contract
Contract Length: 6 months
Pay Range: $45-50/hr
Start Date: ASAP
Location: Fully On-site in Scottsdale, AZ
About the Opportunity:
Our client, a leader in the autonomous vehicle industry, is looking for a skilled IT Operations Specialist to join their team for a 6-month engagement. This project involves supporting the Technical Operations (TechOps) function within a mission-critical, real-time operations center. This is a high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly.
Note on Shifts: This role requires coverage for daytime, evening, and weekend shifts.
Key Responsibilities & Deliverables:
This role is focused on the successful completion of specific tasks and deliverables. Your responsibilities will include:
- Shadowing and documenting live operational workflows, dependencies, and system interactions.
- Mapping technical processes and identifying bottlenecks or inefficiencies.
- Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows.
- Drafting clear process documentation and improvement recommendations.
- Communicating findings to both technical and non-technical stakeholders.
We are looking for someone with a proven track record of successful contract engagements. The ideal candidate will have:
- 5+ years of relevant technical experience.
- Deep expertise in strong technical documentation and analytical capability. This isn't a learning role—you need to be a subject matter expert.
- Demonstrated ability to work autonomously and manage your own time effectively to meet project goals.
- Excellent communication and interpersonal skills.
- Prior hands-on experience in at least two of the following:
- Windows workstation support
- Real-time operations or command-center environments
- TCP/IP networking or systems administration
- Web application or infrastructure troubleshooting
- Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment.
- Familiarity with monitoring tools, cloud diagnostics, or automation platforms.
- Comfortable collaborating with DevOps / Infrastructure teams.
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